Booking Conditions

1. Booking deposit: A deposit of 30% of the rent must be paid upon booking to reserve the apartment. No contract with us will exist until we have received the deposit, and we have subsequently confirmed your booking. Should you later cancel, cancellation charges will become payable in accordance with paragraph 3. If the deposit is not received within two weeks before arrival, we shall be entitled to cancel the booking. If and when the delayed deposit arrives it will be returned and sent back to the sender. The expenditures of dispatch of the deposit back to the sender will be charged to the latter. It is understood that the contract automatically expires at the end of the rental term as stated on the contract.

2. Payment of the balance: The balance due reflected on the confirmation/invoice must be paid upon arrival, the day the rental begins.

3. Cancellation by You: If you alter or cancel your booking within one month before arrival you will be entitled to a 50% reimbursement. No reimbursement will be given if changes are made in less than one month before the rental begins.Cancellation must be received by us in writing (fax or e-mail ) as soon as possible.

3. Amendments and alterations: If you change your dates, this becomes a new rental. Your deposit is subject to the cancellation conditions as explained in paragraph 3 .

4. Alterations and cancellation by DOMUS International: Though it is unlikely that we will have to make any changes to confirmed arrangements, it does rarely happen and we will advise you at the earliest possible date. If, for any reason beyond our control, we are unable to provide you with the property you have booked, we reserve the right to transfer you to a similar property. However, if this is not possible or you do not wish to be transferred, we will cancel the booking and refund the amount paid to us in full. The expenditure for the dispatch to you of the amount paid to us will be our responsibility. We will not be liable for any further obligations or claims by you.

5. Number of people / replacements: Only those people listed in the booking procedure may use the property. The number of people must not exceed the number of sleeping places indicated in the property listing or brochure except in the case of infants (under four years ) for whom you bring a traveling cot and linen, or arrange for this to be available at the property. Pets need to have the explicit permission of proprietors. Should the key holder find any violations to this clause, it is totally up to her/his discretion to ask you to vacate the house.

6. Arrival and departure times: You must arrive between 2:00 p.m. and 7:00 p.m. and leave on or before 10:00 a.m. on the day of departure unless alternative arrangements have been made in advance. Please plan on providing us with an estimated time of arrival before your departure.

7. Security deposit: A security deposit is due for every property (this is separate from the Booking deposit). The amount of each will be specified when you contact us. The security deposit covers the cost of damage and breakage up to the value of the deposit. If the cost of the damage is greater than the value of the deposit, you must pay the remaining balance of all repairs and services. If there is no damage to the property your deposit will be returned at time of departure.

8. All holiday rental apartments in Rome are subject to the Overnight Accommodation Tax. As of January 1st 2011, the City Council in Rome introduced the tax that is applied to anyone staying in overnight accommodation in Rome. Children under the age of 10 are exempt from payment. The fee is of 3,50 EUR per person per night, for a maximum of 10 days.

9. Cleaning: You will find the property clean. The property must be left in good condition at the end of the rental period. Additional cleaning charges may be assessed against the security deposit if the home is not left in reasonable condition in the opinion of the owner or his/her property manager.

10. Behavior: The person signing the Booking Form is responsible for the correct and decent behavior of his/her party. Should the person and his/her party behave in such a manner that is not appropriate, the key holder may ask the person and his/her party to vacate the premises and ask for the intervention of local authorities.

11. Liability: You and your party hold DOMUS International and the property owner harmless from and against any and all liability arising out of or in any way connected with your use and occupancy of the property, including injuries, damages or losses from fire, theft or criminal activity. DOMUS International and the property owners are never liable for consequential damages.